Fractional CTO · Founder · EU-sovereign systems engineer
I build EU-sovereign web, ticketing, and AI products, and I provide technical leadership for startups scaling MVPs into production systems. Based in the United Kingdom.
Canonical author page → · Everything I have written → · RSS →
| Project | Role | Where | |
|---|---|---|---|
| 🎫 | TicketWave HQ | Founder + Technical CTO | Access-decision infrastructure for ticketing, hospitality, and services. Stripe Connect, multi-vertical (events / food / bookings). → ticketwavehq.com |
| ↳ Witness | Sibling product | TicketWave Witness — physical security sensing plane that wires venues, doors, and crowd-flow signals into the same access-decision pipeline. | |
| 🌍 | Citorah | Founder + Editor | Editorial city-guide network for Ibiza, Barcelona, Madrid, London, Lisbon, Greece, Dubai, and Cancun. Locals' concierge across cities, taught with love and sensitivity. → citorah.com |
| 🌐 | UK Web Marketing | Founder + Lead Engineer | Managed, EU-sovereign website infrastructure for UK businesses. Education-led, compliance-first, fully managed. → ukwebmarketing.com |
| 🏥 | Orenva Health | Co-founder + CTO | Connective layer for healthcare, one health context across consultation, pharmacy, therapy, fitness, insurance, and wellness. EU-sovereign, India-first. Coming soon. → orenvahealth.com |
| 📚 | Brother Sylvester | Technical Maintainer | Afrocentric education for children and families. Academy LMS + CIO foundation, taught with love and sensitivity. → brothersylvester.com |
- Research (long-form, whitepapers): access.ticketwavehq.com/research — the flagship is The Economics of White-Label Event Ticketing
- Blog (platform economics + engineering): access.ticketwavehq.com/blog
- Help centre (op notes + product docs): access.ticketwavehq.com/help
- City editorial (Citorah): citorah.com
All of the above are cross-listed on my author page and syndicated through a single Atom feed.
Hands-on, single-engineer, AI-leveraged. Every line of code I ship, or oversee, I can explain. I do not subcontract critical paths.
- Stack default: Next.js 16 + Astro 6 on Vercel · Neon Postgres · Stripe Connect · Resend · Cloudflare for DNS/edge · Sentry EU + PostHog EU
- Frameworks I lean on: TypeScript, Drizzle ORM (schema + migrations), Tailwind 4 (CSS-first), Turborepo
- Compliance posture default: EU-sovereign hosting, DKIM/SPF/DMARC alignment, DNSSEC, RFC 9116 security.txt
- Engineering principle: ship a thing that works end-to-end before adding the second feature
I am the engineer who answers the email. There is no team layer between us.
- site-templates, the Astro starter behind production small-business sites.
- eu-sovereignty-checklist, the checklist + script for keeping a UK/EU SaaS on EEA-sovereign infrastructure.
- founder-bio, canonical bio + verified credentials.
- astro-performance-budget, a drop-in Lighthouse-CI performance budget + GitHub Action for fast Astro sites.
- eu-sovereign-stack, an awesome-list of EEA/UK-hosted alternatives to common US SaaS.
- uk-gdpr-dpa-templates, plain-English UK GDPR Article 28 DPA + sub-processor templates.
@TicketWaveHQ and @Ukwebmarketing.
- BSc Architectural Engineering & Design Management — Loughborough University
- HarvardX GSD1x: The Architectural Imagination — HarvardX (verified certificate). An online course. Not a Harvard degree.
- Twenty years building for the web — since 2006
Reverse chronological. Named-firm employment history, verifiable via LinkedIn.
| When | Role | Where |
|---|---|---|
| Apr 2026 – present | Founder + CTO | TicketWave HQ Ltd — Leeds, UK, remote |
| Jan 2026 – present | Founder + Editor | Citorah |
| Apr – Aug 2023 | Facilities Manager | Castlepoint Markets Ltd |
| Jul – Nov 2022 | Graduate Mechanical Engineer | Sweco — London. HVAC + envelope optimisations delivering ~10% energy improvement, digital-twin prototype recognised by internal innovation award. |
| Sep 2019 – Mar 2020 | Technical Design Manager | Higgins Partnerships — Essex. £23M residential development delivered on time, 5% under budget. |
| Jul – Sep 2018 | Technical Design Manager | Kier Group — Essex. Contributed to ~£60M pipeline of project wins, established design-QA process. |
| Jul – Aug 2017 | Engineering Intern | Mott MacDonald — Leeds |
| Aug 2016 | Quality Assurance Intern | Alternative Software Ltd — Wakefield. Selenium-based QA testing, ~18% reduction in reported defects on release under test. |
| 2006 – present | Founder | UK Web Marketing — personal project since primary school, incorporated in 2026 under TicketWave HQ Ltd |
An engineer by training who spent seven years across the UK's construction consultancies (Mott MacDonald, Kier, Higgins, Sweco) before consolidating twenty years of side-project web work into TicketWave HQ Ltd.
| For | Where |
|---|---|
| Fractional CTO retainer | ukwebmarketing.com/audit (start with a free site audit) |
| TicketWave partner application | ticketwavehq.com/partners/apply |
| Direct email | jordan@sansware.tech |
| linkedin.com/in/eu-jordangilbert | |
| YouTube | @jordzaura |
| @jordzaura |
Operating company: TicketWave HQ Ltd · Companies House 17143167 · England & Wales
@TicketWaveHQ · @Ukwebmarketing · @Orenva-Health · LinkedIn · YouTube · Instagram · sansware.tech
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