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| Certification | Issuer | Focus Area |
|---|---|---|
| 🔴 Red Hat Certified Engineer (RHCE) | Red Hat | Advanced Linux Administration & Automation |
| 🔴 Red Hat Certified System Administrator (RHCSA) | Red Hat | Core Linux System Administration |
| 🟠 Architecting Solutions on AWS | Amazon Web Services | Cloud Architecture — April 2026 |
| 🔶 OCI Foundations Associate | Oracle Cloud | OCI Architecture & Services |
Jan 2023 – Present | 3+ Years | Promoted twice within 3 years
🟢 L-2 DevOps Engineer / Infrastructure Lead · Feb 2026 – Present
- 🌐 Overseeing multi-cloud architecture (AWS + OCI) for scalable telephony workloads
- 🤖 Driving Ansible automation and Docker containerization across production systems
- 🤝 Coordinating SLA compliance with cross-functional teams, carriers & vendors
- ☁️ Integrating cloud-native technologies to minimize manual operational overhead
🔵 Linux System and VoIP Engineer · Jan 2024 – Jan 2026
- 📞 Architected Asterisk PBX & VICIdial contact center — 10,000+ calls/day at 99.9% uptime
- 🔗 Engineered SIP / PRI (E1) / GSM gateway integrations — reduced latency by 25%
- 🤖 Automated deployments via Bash & Ansible — slashed deployment time by 60%
- 📊 Built real-time monitoring dashboards — 40% faster incident response, 35% less downtime
- 🛡️ Implemented Linux security hardening — zero security breaches recorded
- 💾 Established disaster recovery framework with RPO of 1 hour
- 🕐 Maintained 24/7 on-call rotation for critical production systems
⚪ Intern — Client Support & System Administration · Jan 2023 – Dec 2023
- 🐧 Managed Linux server environments across CentOS, AlmaLinux, openSUSE, RHEL, Ubuntu
- 🎫 Resolved customer support tickets and authored troubleshooting SOPs
- ⚙️ Automated recurring tasks using Bash scripts
- 👥 Handled user account management, access control & web server configurations
- 📡 Participated in network monitoring and on-call emergency response
⭐ Intern → VoIP Engineer → L-2 DevOps in 3 years | 99.9% uptime | Zero breaches | 35% downtime reduction
| Project | Description | Stack |
|---|---|---|
| 📞 VICIdial Cluster Deployment | Multi-node production contact center — distributed Asterisk servers, shared MySQL backends, load-balanced web interfaces across AlmaLinux / CentOS / Rocky Linux | Asterisk VICIdial MySQL Linux |
| 🐧 Linux From Scratch (LFS) | Built a complete Linux OS from source — kernel compilation, boot process, manual package management | C Linux Kernel Bash |
| ☁️ Multi-Cloud Infrastructure | Hybrid cloud management spanning AWS & OCI for production telephony workloads | AWS OCI Ansible Docker |
| 🤖 Infrastructure Automation Suite | Bash & Ansible playbook collection for provisioning, deployment & monitoring automation | Bash Python Ansible |
| Degree | Institution | Year | Score |
|---|---|---|---|
| 🎓 MCA – Cloud Computing | Manipal University Jaipur | 2025 – Present | — |
| 🏅 B.Voc – IT / Computing Skills | Bharatiya Skill Development University | 2022 – 2025 | CGPA: 9.81 / 10 |
| 📘 Bachelor of Science | Singhaniya University | 2019 – 2022 | — |
| 📗 Senior Secondary (RBSE) | — | 2016 – 2018 | — |
