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CrowdStrike Falcon Outage - Remediation Script

Remove-CrowdStrikeFile.ps1 deletes the faulty CrowdStrike channel file (C-00000291*.sys) that caused the July 19, 2024 global Windows BSOD outage. Boot any affected workstation from the USB drive below and this script runs automatically - no input required.

Download the bootable ISO

File SHA-256
CrowdStrike_File_Removal_Fix.iso 01D94B0A4610F45461233BCDF5BA959BFD2E2F94043EF5195B9533EB8670D381

Verify after downloading:

Get-FileHash .\CrowdStrike_File_Removal_Fix.iso -Algorithm SHA256
# Expected: 01D94B0A4610F45461233BCDF5BA959BFD2E2F94043EF5195B9533EB8670D381

How to create the bootable USB (Rufus)

  1. Download Rufus portable - use rufusp.exe
  2. Plug in a USB drive (8GB or larger) and open Rufus
  3. Under Device, select your USB drive
  4. Under Boot selection, click Select and choose the ISO
  5. Click Start, select Write in ISO Image mode when prompted
  6. Click OK - wait for it to finish

How to run it

Boot the affected workstation from the USB drive.

Manufacturer Boot menu key
Dell F12 (F2 = BIOS, not boot menu)
HP F9, or Esc then F9 (F10 = BIOS)
Lenovo F12, or F11 on older models

Select the USB from the boot menu. The script runs automatically, deletes the bad file, and reboots the workstation. About 5 minutes per workstation. A log is written to C:\Temp\FileDeletionLog.txt on every workstation.

Blog Post

https://blog.soarsystems.cc/the-day-crowdstrike-took-down-the-world-how-we-responded/


Built by Soar Systems - July 2024

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CrowdStrike Falcon outage response scripts

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