π₯οΈ IT Support / Helpdesk | π‘οΈ Jr. SOC Analyst intern | π Vilnius, Lithuania
I am an IT and cybersecurity student focused on junior IT support, Windows troubleshooting, Active Directory fundamentals, DNS/DHCP, Group Policy basics, documentation, and security-aware troubleshooting.
My strongest background is cybersecurity, especially SOC-style thinking, Windows logs, SIEM alerts, phishing, malware behavior, and incident investigation. Right now, I am using that background to build practical IT Support, Helpdesk, Technical Support, and infrastructure troubleshooting skills.
- Practicing Microsoft Applied Skills: Administer Active Directory Domain Services
- Building realistic IT Support scenarios in a Windows domain lab
- Documenting tickets, investigations, root causes, fixes, validation evidence, screenshots, and user communication
- Windows troubleshooting
- Windows Server fundamentals
- Active Directory users, groups, and OUs
- Group Policy basics
- DNS and DHCP troubleshooting
- SMB shares and NTFS/share permissions
- Event Viewer
- Ticket-style documentation
- Wazuh
- Sysmon
- Windows Event Logs
- SIEM monitoring basics
- Log analysis
- Phishing investigation
- Incident response reasoning
- MITRE ATT&CK fundamentals
- pfSense
- VirtualBox
- Kali Linux
- Nmap
- Wireshark
- Basic firewall and segmentation concepts
- Python
- JavaScript
- React
- Vite
- HTML / CSS
- JSON
- APIs
- Git / GitHub
- Vercel
