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Add known issue: MSIX Packaging Tool won't launch when the license is missing (AB#22224131) - #475

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Add known issue: MSIX Packaging Tool won't launch when the license is missing (AB#22224131)#475
RDMacLachlan wants to merge 1 commit into
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Summary

Resolves AB#22224131[MSIX Docs] Add known issue for missing license behavior for MSIX Packaging Tool.

The MSIX Packaging Tool fails to launch with an Access Denied error when its license is missing — which happens when the tool is installed on a computer that's offline/disconnected from the Microsoft Store and never acquires its license (see the referenced TechCommunity thread, "Unable to launch Microsoft MSIX Package Tool if disconnected"). This symptom/cause/fix was not documented as a known issue.

Change

  • packaging-tool/tool-known-issues.md — New "MSIX Packaging Tool won't launch when the license is missing" known issue at the top of Known issues, covering:
    • Symptom: tool won't launch; essentially an Access Denied error at startup.
    • Cause: installed while disconnected, so the Store license was never acquired.
    • Resolution: obtain the offline package and license — via winget download 9N5LW3JBCXKF --source msstore or the manual downloads in disconnected-environment.md — then install with Add-AppxProvisionedPackage -Online -PackagePath … -LicensePath ….
  • Bumped ms.date.

Documents the behavior where the MSIX Packaging Tool fails to launch with
an Access Denied error when its license is missing - typically because the
tool was installed on a computer that was offline/disconnected from the
Microsoft Store and never acquired its license.

Adds a "MSIX Packaging Tool won't launch when the license is missing"
known issue to tool-known-issues.md with the symptom, cause, and
resolution. The resolution shows how to obtain the offline package and
license (via `winget download 9N5LW3JBCXKF --source msstore` or the manual
downloads in disconnected-environment.md) and install them with
Add-AppxProvisionedPackage -LicensePath.

Resolves AB#22224131

Co-authored-by: Copilot <223556219+Copilot@users.noreply.github.com>
@learn-build-service-prod

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Learn Build status updates of commit a0497a1:

✅ Validation status: passed

File Status Preview URL Details
msix-src/packaging-tool/tool-known-issues.md ✅Succeeded

For more details, please refer to the build report.

@RDMacLachlan

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@DrusTheAxe - Please review for content. It looks good to me.

@DrusTheAxe DrusTheAxe left a comment

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LGTM but @shmuelie would know more definitively

@shmuelie

shmuelie commented Jul 7, 2026

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LGTM

@RDMacLachlan

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@GrantMeStrength can we go ahead and merge this PR, Both reviewers have confirmed the content is good.

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3 participants