FTW Community is a self-hosted, Apache-2.0-licensed project maintained by Sourceful Energy (Sourceful Labs AB) and project contributors.
The Community edition is provided as-is, without official support, guaranteed response times, service-level commitments, or warranties. The Apache-2.0 license contains the complete warranty and liability terms.
Use the public community channels for help:
- ask setup and usage questions in the FTW Discord;
- use GitHub Discussions for searchable questions, ideas, and open-ended technical conversation;
- report reproducible bugs and request features in GitHub Issues;
- propose fixes, drivers, tests, and documentation through pull requests.
Maintainers and community members may help on a best-effort basis. A question may receive no response, and a fix may not arrive on a particular schedule. Never post credentials, private keys, access tokens, unredacted configuration, or personally identifying energy data in a public channel.
Community support does not include remote troubleshooting of a live site, deployment ownership, device certification, custom integration work, upgrade guarantees, incident response, or an SLA. Operators remain responsible for their installation, configuration, electrical safety, backups, and recovery.
Sourceful offers separately scoped commercial services for organizations that need a supported deployment. These can include architecture and rollout, custom integrations, fleet and managed operations, long-term maintenance, certified device support, and contractual support or service levels.
Commercial services are separate from the Apache-2.0 license. The license already permits commercial use of FTW Community; purchasing support is about a supported outcome and additional Sourceful services, not permission to use the open-source code.
Contact Sourceful Energy to discuss a commercial deployment.