How to show the setupUI on iOS 16 if contain a SVG ?

[mercure84]

Hello,

I'm using the Didomi SDK in my project React Native Expo 54 (React Native 0.81.5 // RN Didomi 2.23)

I have an issue to show the first Didomi popin (Didomi.setupUI()) on iOS 16 : the popin open and close immediately.

I discovered this error message in the XCODE Logs :

[Didomi] message.name from CachedWebSDKViewController: errorLoadingResource
[Didomi] There was an error while loading a resource: https://www.mydns.com/_ui/xxx/theme-xxxx/xxx/img/logo.svg. This could be due to a connection issue or to cached files no longer available.

Should I ask my CMP manager to update its UI and remove the SVG Icon ? or is there a way to handle this case ?

Cordially,

Julien

[felipe-saez]

Hello Julien,

In order to better debug this issue, it'd be better to have access to the configuration parameters (API key, notice ID, etc.). Could you please redirect this request to support@didomi.io?

Regards,

Felipe

[mercure84]

Hello, our CMP manager updated the Didomi config removing the SVG assets and the popin appears properly on iOS 16.