From 850f3567b93bdd162b2800a77eae3db3b1dad3cf Mon Sep 17 00:00:00 2001
From: Githelp AI Aagent <stian@githelp.app>
Date: Wed, 19 Aug 2026 16:32:27 +0000
Subject: [PATCH] feat: What to change: The chat window (when entering a
 ticket) for Helper.

Task: 89e7275a
Source: slack
Requested by: U04E9DZ5ELF
---
 src/app/helper/tickets/[id]/page.tsx | 8 ++++----
 1 file changed, 4 insertions(+), 4 deletions(-)

diff --git a/src/app/helper/tickets/[id]/page.tsx b/src/app/helper/tickets/[id]/page.tsx
index bfdc036..27063e2 100644
--- a/src/app/helper/tickets/[id]/page.tsx
+++ b/src/app/helper/tickets/[id]/page.tsx
@@ -271,7 +271,7 @@ export default function TicketDetailPage() {
     if (firstUser) {
       return {
         content: firstUser.content,
-        senderName: (firstUser as { sender?: { name?: string } }).sender?.name ?? ticketDetails?.user?.name ?? "Customer",
+        senderName: (firstUser as { sender?: { name?: string } }).sender?.name ?? ticketDetails?.user?.name ?? "User",
         senderId: (firstUser as { sender_id?: string }).sender_id ?? ticketCreatorId,
         senderAvatarUrl:
           (firstUser as { sender?: { avatar_url?: string | null } }).sender?.avatar_url ?? ticketCreatorAvatarUrl,
@@ -281,7 +281,7 @@ export default function TicketDetailPage() {
     if (ticket?.description || ticketDetails?.description) {
       return {
         content: ticket?.description ?? ticketDetails?.description ?? "",
-        senderName: ticketDetails?.user?.name ?? "Customer",
+        senderName: ticketDetails?.user?.name ?? "User",
         senderId: ticketCreatorId,
         senderAvatarUrl: ticketCreatorAvatarUrl,
         timestamp: ticket?.created_at ?? "",
@@ -289,7 +289,7 @@ export default function TicketDetailPage() {
     }
     return {
       content: "",
-      senderName: ticketDetails?.user?.name ?? "Customer",
+      senderName: ticketDetails?.user?.name ?? "User",
       senderId: ticketCreatorId,
       senderAvatarUrl: ticketCreatorAvatarUrl,
       timestamp: ticket?.created_at ?? "",
@@ -532,7 +532,7 @@ export default function TicketDetailPage() {
                 <div className="flex gap-3 items-start">
                   <ProfileAvatar
                     id={firstIssueMessage.senderId}
-                    name={firstIssueMessage.senderName ?? "C"}
+                    name={firstIssueMessage.senderName ?? "U"}
                     avatarUrl={firstIssueMessage.senderAvatarUrl ?? null}
                     size="sm"
                     radius="9.625px"